Sennheiser Grandstream EHS Phone Settings

Updated by Kamika Royal on Feb 7, 2024

Sennheiser EHS for grandstream phones

Here you will be able to learn how to set up your Grandstream Electronic Hookswitch settings within the phone itself. Without this step, the EHS cable won't do much for you.


Settings for most Grandstream phones

  • On the Grandstream phone:  Find the IP address by going to the phone’s Menu → Status → Network status
  • Enter the IP address in the internet browser and go to the phone web GUI → Settings → Audio Control and make sure to enable EHS headset (Plantronics)
  • Set headset to DHSG mode (see dip switch settings)

EHS settings for the GXP2160

This phone can be a little different, so try these steps if the ones above don't work.

  • Go to Account -> Call Settings and set the account ringtone to “System Ringtone”
  • Go to Settings -> Preferences -> Audio Control and set the following options:
    • Headset Key Mode = Toggle Headset/Speaker
    • Headset Type = Sennheiser EHS headset
    • EHS Headset Ring Tone = Sennheiser EHS ringtone
    • (May also work with Plantronics, however we don't carry that EHS cord, so we don't know)
  • Save and apply then enable headset mode on the phone
  • then you hit the headset switch on the phone. But when in headset mode it does not also ring the actual phone just the headset, you have to toggle that button again to get it to ring just the desk phone

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
Leitner Headsets logo

Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?