Use this article as a guide to help you find the right settings for your phone. The settings we need to change are a pair of small switches located on the bottom end of the headset (not the bottom of the quick disconnect cord).
Leitner headset with a Leitner Avaya Quick Disconnect cord have two (2) compatibility switches (headset & quick disconnect (QD) cord).
Common known compats (If these compats do not work, encourage a quick experiment until you find the right ones)
Computer: 2 & 3 (Please note: Older QD cord also had their own set of compat switches, which should also be set at 2 & 3, but the newer ones do not)
Aastra: 2 & 3
Alcatel: 2 & 3
Avaya: Headset - Unknown, QD Cord - 6 or 7
Cell: 2 & 3
Cisco: 2 & 4 or 1 & 4
Cortelco: 2 & 4
Mitel: 1 & 3 or 2 & 3
NEC: 2 & 3
Nextiva: 2 & 4
Nortel: 2 & 3
Panasonic: 2 & 3 or 2 & 4
Polycom: 2 & 3 or 2 & 4
Shoretel: 2 & 3
Yealink: 1 & 4 or 2 & 4
Zultys: 2 & 3
Grandstream: 2 & 4
All cordless phones: 2 & 3
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?