There are certain phones that combine their headset port and “EHS” port into one. However, you may find that the cord we sent them won’t fit into the proper jack, which can definitely worry the Customer.
But, before you start to worry yourself, check to see if there is a plastic piece that can be removed to make the port bigger!
The Mitel 6920 and a certain Grandstream phone have this feature that turns the RJ9 to an RJ45 jack. It may look something like the picture provided (I swear this is the largest one I could get). To remove it, just grab the tab and pull it out!
NOTE: You will need to make sure nothing is plugged in before attempting to remove the plastic piece
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?