Updated by Hayden Everly on May 31, 2023
Lights on the cube:
Phone button LED: Lit solid when on that mode, Flashing when there is an incoming call
Computer button LED: Lit solid when on that mode, Flashing when there is an incoming call
LED Diamond in the center of cube:
Solid Blue = Headset is turned ON
Solid Red = No Link to the Headset (mic needs to be paired or charged)
Flashing Red = Headset is Muted
No Light = Headset is turned off
Charging Status Lights -
1 Light = 0 - 25% Charge
2 Lights = 25 - 50% Charge
3 Lights = 50 - 75% Charge
4 Lights = 75 - 100% Charge
Headset lights:
Solid Blue = Headset is charging (blue light will go out when its 100% charged). If headset is dead it may take 1-5 minutes to get the blue light to come on
Flashes Red 3x = Headset Needs Recharging
Flashes Blue Slowly = Headset is turned on (you will also see a blue diamond on the cube)
Flashes Blue / Red = Pairing Mode
Flashes Blue / Red CONTINUOUSLY = power surge damage
Blinks Blue 2x = Damaged wires on battery or headset speaker
Blinks Blue 3x = There is no battery in the headset
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
OfficeRunner Volumes, Speaker, Mic, Mute, and Changing the Direction of the Volume Control
DW Pro 2 & OfficeRunner Comparison
Can I Conference a DW Pro 2 with an OfficeRunner Base?
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?