Updated by Kamika Royal on Mar 15, 2024
Please note that the Sennheiser Presence has been discontinued
While connected to the charging cable, the lights will guide you!
When wearing the headset, it will verbally tell you!
Note: When putting headset in pairing mode, it cannot be plugged into its charger!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Sennheiser Presence Factory Reset
Sennheiser Bluetooth Headset Disconnecting with Dongle After Firmware Update
How do I pair my Presence headset with my phone? How about my computer?
What are the buttons for on the Sennheiser Presence?
Can I Charge the Presence and/or MB Pro on an OfficeRunner Base?
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?