Changing the Audio Settings in the 3CX Softphone

Updated by Hayden Everly on Feb 7, 2024

If you would like some guidance finding your sound settings within your 3CX softphone please read below and/or look at the pictures at the bottom.

Once we have changed the settings within Windows (playback/recording) we can now proceed to looking for “Audio Options” in the softphone.

Once the are in “Audio Options” you will have the ability to choose your DECT headset under microphone and speaker.

3CX softphone microhone and speaker settings

3CX softphone audio settings, zoomed in

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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