Computer Headset Setup

Updated by Aurelia Lamas on May 31, 2023

Set up with Windows:

  1. Connect your headset into the computer
  2. Right click on the speaker located in the bottom right hand corner of your screen and select “Open Sound Settings”
  3. To the right of that screen select “Sound Control Panel”
  4. Under the playback and recording tab ensure the headset is set as default device (it should have a green checkmark next to it). Make sure all other devices say “disabled” or “not plugged in”
    1. For Leitner, it will say "DECT Headset" and Sennheiser wireless will be "Sennheiser DECT" or something similar, etc.
  5. If any devices say “ready” we want to right click and hit disable
  6. For Leitner corded ensure the compat is on 2 & 3
    Windows sound control panel playback tab
Mac set up:
  1. Go to “System Preferences”
  2. Then select Sound
  3. Select the correct headset from the dropdown menu for both Input and Output
    1. Leitner will be listed as "DECT Headset" and Sennheiser wireless will be "Sennheiser DECT" or something very similar, etc.
  4. Slide the sliders so that they are turned on!
Mac computer headset speaker and mic settings

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)

Leitner LH470 Wireless Dongle Headset
Leitner Headsets logo

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)

Questions/comments?