Zoom is Beeping in my USB Headset While Muted

Updated by on Feb 7, 2024

You may have noticed that when you mute your Zoom or Microsoft Teams softphone meeting from your headset, you hear beeps. This sound is coming from the headset, not from your softphone program.

Not all headsets give you mute notification noises, but for headsets that do, we have a work-around!

Note: With many headsets, muting Teams will also mute the headset. If this is the case, and your headset has a mute beep function, there isn't currently a way to get rid of the beeps unless you're able to change the mute settings in the headset's software (for Sennheiser headset mute beep settings, check out this article).


So what can we do?

Getting around the mute beeps with Leitner

The beeping noise will only happen if you mute the headset by pressing the mute button on the headset itself! This means you can bypass these sounds by hitting the mute button in Zoom, Teams, RingCentral, or whatever softphone program you are using, you will just have to be at the computer to unmute it later.

Zoom softphone mute button

Many Zoom users have made the switch to the Leitner LH570! It only beeps once every 5 minutes while on mute. Otherwise it stays nice and quiet.

Leitner Premium Plus LH570 wireless computer headset

This noise-cancelling wireless headset will connect to your computer's USB port and run all of the computer's microphone and speaker sound it right through the headset. No downloads are necessary to make this headset work with your computer. And it comes with a 5 year warranty!

Chad
Chad

April 04, 2023

I use Aftershokz and the beeping is on no matter what! I have turned the mute on with Zoom, but I still have the beeping sound.
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Headset Answers replied:
We do not carry Aftershokz headsets, so we don’t have any information on their features. We’re sorry about that!

For help with your headset, you can reach out to Aftershokz directly at 737-215-4011 or at hello@shokz.com in the USA or customer.service@shokz.com outside of the USA.

Kathy Jones
Kathy Jones

March 10, 2023

I’m on Vonage softphone and getting beeping sounds when I mute. Can I fix this?
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Headset Answers replied:
Hi Kathy, there should be a mute button on your Vonage software. That will mute your microphone and prevent the beeping in your headset.

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?