Updated by Kyle Newgent on May 31, 2023
UniBase mode is an exciting feature for Leitner wireless headsets, but what is it and what does it do?
UniBase is when you put your Leitner wireless headset into 2 modes at once so that you can merge two calls from 2 different devices at once. It sounds fancy, and trust me, it is!
So, if you are talking to someone on your computer while using a softphone app such as RingCentral or Zoom and you want to include your coworker over the phone, you can put your headset into UniBase mode, give them a call, and now you will be having a three-way conversation! If you are using a Bluetooth-enabled Leitner headset, such as the Leitner Premium Lite LH370, you can include your cell phone buddies too!
LH200 and LH500 series (connects to computer and phone)
LH300 and LH600 series (connects to computer, phone, and Bluetooth)
NOTE: You can only be in 2 modes at a time
To get out of UNIBASE mode press the button of whichever side you’d like to stay on
Powering off the headset will take it out of UniBase mode. To make things easier, it is best to disconnect and lifter or electronic hookswitch you may be using to help keep the headset turned on
Any and ALL sounds from the computer will be shared, so be aware that with softphones, your callers will also be able to hear any computer alerts or anything else playing a sound while on the conference call!
It often takes a few seconds for the headset to register when getting out of conference mode. There may be a few seconds of sudden silence when switching out of conference mode.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Does Unibase Mode Work With a Wireless Y-Adapter?
Can you conference in 2 Leitner headsets and UNIBASE at the same time?
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?