Updated by Hayden Everly on Sep 27, 2023
ShoreTel phones provide call control without needing a remote answering accessory. They won't provide ring detection, however, for that we’ll need an EHS cable or Handset lifter.
Phone settings:
PLEASE NOTE: If you have a Hookswitch Cable, it will be respond to ring tones 2 and 4. Ring tone 2 is the nicer of the two. You can change this in the Options screen, too!
ALSO NOTE: If you turn on Handsfree Mode you may lose the dial tone for the phone. This doesn’t affect anything with how it works, it’s just a strange thing that Shoretel phones do sometimes.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Sennheiser Shoretel EHS Setup (Cat #2142)
Shoretel phone settings for remote answering (with or without an EHS cable)
Do Leitner Lifters Work for Shoretel Phones?
Shoretel/Mitel Phones Remote Answering with Plantronics
Leitner Wireless Setup with Avaya EHS (Cat#2340)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?