Only the Plantronics CS series and the Savi SERIES are compatible with RD-1 POD.
NOTE: RD-1 Pod only provides ring alert, Shore Tel phone has a built in remote answer feature
The Shore Tel phone must be programmed by the user for auto answer feature. To program headset mode for hookswitch-like control with RD-1 POD, user guide states that "Automatic off-hook preference feature" must be changed to "wireless headset" or "headset".
To configure the Automatic Off-Hook Preference feature, follow the procedure below:
1) Press the Options button , followed by your password
2) REMEMBER TO enable handsfree mode in options, press done when finished.
3) Press 2 or scroll to the second option from the list 2. Auto Off-Hook.
4) With this option highlighted, press the Edit soft key.
5) Scroll to 3. WIRELESS HEADSET, and press the OK soft key
(phones with older version software will have a “headset lift” option)
6) Press the Done soft key
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?