Updated by Kamika Royal on Sep 21, 2023
Here's how to reset your MBPro 1 & 2 headset in case it's having any pairing, connectivity, or sound quality problems.
If you're using an Sennheiser USB Dongle a well, click here to view instructions on how to reset it.
If you are still having connectivity issues here are a couple of other things to try:
Still having trouble? Give us a call at 1-800-432-3837.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Sennheiser MB Pro 1/Pro 2 Pairing Instructions
MB Pro1/2: The Meaning of Lights
Does the Dongle for the MB Pro 1/2 Have a Sleep Mode
Sennheiser BTD 800 General Information
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?