Updated by Hayden Everly on May 31, 2023
Compatibility Settings:
A is the most common.
C is generally used in headset jacks on Cisco phones.
Dipswitch Settings:
#1: Move down when there is an EHS (except Shoretel or mobile EHS)
# 2: Moved down when there is a Mobile EHS plugged in
#3: If there are many wireless units being used in a small space and the user is experiencing interference from other wireless units move this down
#4: Move down for “Auto On” feature. Headset will turn on when headset leaves the base
#5 This switch controls Wideband / Narrowband mode. When in wideband mode (UP) the call clarity and range should be better but battery talk time is 8 hours. Narrowband mode (DOWN) can reduce range but provide 12 hours of talk time
#6 This switch regulates volume to comply with European standards when in the DOWN position. So, just leave it UP
There is a “cheat sheet” on the inside of the back panel for the charging base.
Please Note: If dip switch1 or 2 is down, the ORL12 will not work and the receiver will not work if plugged into the base. So have those switches up if using a lifter.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
SDW 5016 Dipswitches
OfficeRunner/DW Pro1/2: Persistent Red Diamond
Sennheiser Wireless Dimple Reset
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?