Updated by Hayden Everly on May 31, 2023
Disclaimer: We are not currently doing this reset, as we are unsure if it works as we would like it to. We know it won't hurt anything, however your mileage may vary when it comes to successfully getting those battery lights back.
What is a dimple reset? Why thanks for asking! A dimple reset is what we try when we have exhausted all other resets and resources and we still can’t get the headset to work as far as connection issues go.
What we MUST do before doing a dimple reset:
1) Check basics (phone make & model, compat, connections)
3) Manual pair or manual disconnect & reconnect if applicable
How to do a dimple reset:
1) Make sure the headset is on the base
2) Press and release the dimple button on the back of the cube
PRODUCT SUPPORT: When calling back for the follow up reset, unplug the power cord for 10 seconds then plug back in. Test it out :)
Tips: Press and release, don’t hold the button in!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?