Updated by Hayden Everly on Jun 27, 2023
SDW 5016 has 8 Dip switches. They are different from the OfficeRunner
EPOS Connect is a new program that makes it MUCH easier to set up your SDW 5016 base! So, if you can keep your headset base plugged into a Windows computer you can STOP and check out this article for info on how to set this up with EPOS Connect!
There is a UP, MIDDLE, and DOWN setting for all DIP switches
D/S #1 & 2 up = “DHSG mode” Call control with phone using DHSG standard (If you have EHS cable)
D/S #1 down & # 2 in the middle = “Panasonic mode” call control with Panasonic phone using Panasonic EHS
D/S #1 down & #2 up = “Manual mode” Manual operation of handset or handset lifter (this is going to be set up for handset lifter) <--- It bears repeating that you want DS 1 down for a lifter, because it is the opposite for OfficeRunner.
D/S #1 up & #2 down = “Auto link” headset will turn on as soon as it is taken off the base
D/S #1 UP & #2 in the middle = “OptiPoint mode” Call control with OptiPoint phones using EHS
D/S #1 & 2 down = If #1 down and #2 up doesn't work for the handset, try this one. Jeff was successful when trying this with someone.
D/S #2 up or in the middle = Voice prompts are enabled
D/S #2 down = Voice prompts disabled, tones used instead
D/S #3 up = Up to 100m (meters) indoors “Long range”
D/S #3 in the middle = Up to 50m indoors “Medium range”
D/S #3 down = Up to 10m indoors (for minimal interference with other DECT devices in dense environments) “Short range” “Good” narrowband calls, ultra-wideband music
D/S #4 up = “Manual hook” we answer the calls by hitting the ON/OFF button on the headset
D/S #4 in the middle = “Fast Link” Audio link to base station always open for fast response times
D/S #4 down = “Auto hook” call will be answered as soon as the headset is taken off of the base when there is an EHS cable attached
D/S #5 up = “Best” superwideband calls, fullband music
D/S #5 in the middle = “Better” wideband calls, ultra-wideband music
D/S #5 down = “Good” narrowband calls, ultra-wideband music
D/S # 6 up = Off
D/S # 6 in the middle = EU/US limiter
D/S # 6 down = AU limiter
D/S 7 up = Volume high
D/S 7 in the middle = Volume low
D/S 7 down = Volume off
D/S 8 up = Ringtone #1
D/S 8 in the middle = Ringtone #2
D/S 8 down = Ringtone #3
Time for a new headset?
Many Sennheiser SDW 5016 Customers have switched to the Leitner LH370!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
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Settings on the SDW 5016 headset base
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?