Updated by Hayden Everly on Sep 18, 2026

Note: EPOS Connect is a new program that makes it MUCH easier to set up your OfficeRunner II base! So, if you can keep your headset base plugged into a Windows computer you should check out this article for info on how to set this up with EPOS Connect!
There is a UP, MIDDLE, and DOWN setting for all DIP switches
Time for a new headset?
Many OfficeRunner II Customers have switched to the Leitner LH670!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
OfficeRunner II Resets
Can I change/reset the battery on my OfficeRunner II headset?
How do I Conference the OfficeRunner II Headset?
OfficeRunner II - Rejecting a call and placing a call on hold
Settings on the OfficeRunner II Headset Base
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?