Updated by Aurelia Lamas on May 31, 2023
So you’ve got a Leitner lifter that isn’t picking up the ring from the telephone, eh? Here are some things to try:
We want to check basic setup/compatibility settings before starting with the steps below.
1) Start by turning up the ringer volume on the phone (needs to be done where there is not an active call on the phone)
2) Adjust the sensitivity dial on top of the lifter (older lifters will not have this). This increases the sensitivity of the mic in the lifter. Turn clockwise to increase sensitivity
3) If this doesn’t work, try moving the "slidey thingie" (that’s a technical term) in the center of the lifter (see photo below) Test it out at different positions to see which one works best
4) Turn up the notification volume on the headset. To do this, make sure headset is turned OFF and click on the “+” button on the headset until beeps are loud enough
5) Still not chiming? Try the speakerphone test! Put your headset on, but make sure it is turned OFF. Now make something loud come through the speaker phone like the ringtone or someone voice if you are on that phone
6) If all this doesn’t work, try the following:
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?