AVAYA 9600 Series phones have an option under Call Settings called Audible Headset Alerting, (this option may also be listed as Headset Signaling) it allows alerting tones through a headset in addition to the speaker on the desk phone.
Depending on your firmware, different steps are needed.
1. Click the “Settings” icon
2. Click Option 1 “Options & Settings”
3. Click Option 1 “Call Settings”
4. Scroll down to the bottom of the list & click “Headset Signaling...”
5. Select Option 2 “Switchook & Alerting”
1. Press “Home”
2. Touch “Call Settings”
3. Touch “Options & Settings”
4. Access the “Screen & Sound Options”
5. On the “Screen & Sound Options” menu, touch “Call Pickup Indication”
6. Repeatedly touch “Call Pickup Indication” to scroll through the settings and touch “Audible Alerting” (or “Headset Signaling”)
7. Touch Save, to save the setting
If these settings don’t work, or are inaccessible from your phone, Avaya 9600 ringtones may need to be changed to ringtone # 4.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?