Updated by Hayden Everly on Jun 27, 2023
Note: This EHS cable has been discontinued. However, you can use the Leitner EHS Cable for Avaya and Shoretel Phones!
Here’s how you set it up:
1)Unplug the power cable from the back of the charging base
2) RHL/DHSG switch on the bottom of the Leitner wireless headset charging base to RHL. The sliding switch on the right should be set to 1
2) Connect the y-side of the EHS that has the RJ45 and RJ9 telephone jacks to the Leitner wireless headset charging base in both the AUX jack (which is the largest jack in the center of the base) and the TELEPHONE CONNECTOR jack (the RJ9 jack 2nd from the right)
4) Connect the other side of the EHS cable into the HEADSET JACK of the Avaya or Shoretel Phone
5) Last, plug your power cable back in to the back of the charging base
6) Plug the external mic into the EHS box, then take off the thin layer of paper and stick it to the speaker on your phone
The ONLY models of telephone that work with this EHS are as follows. If your phone is not listed here, check out this article for instructions for another Avaya hookswitch!
Compatible Avaya phones:
J139 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)
J169 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)
J179 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)
1408
1416
1608
1616
9504
9508
9611G
9621G
9641G
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Leitner Wireless Setup with Avaya EHS (Cat#2340)
Avaya EHS not Connecting or Disconnecting Consistently
How do I Connect the Plantronics EHS for Avaya 1400, 2420, 4600, 5000, & 9000 Series Phones
Sennheiser Avaya 2420, 4600, & 5000 EHS Setup (Cat #2162)
Sennheiser Avaya 1400,1600, 2400, & 9000 Series EHS Setup (Cat #2083)
Avaya 9608 Factory Reset
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?