Leitner Setup with Avaya 1400, 1600, 9000 EHS (Cat#2409)

Updated by Kamika Royal on Apr 26, 2024

Note: This EHS cable has been discontinued. However, you can use the Leitner EHS Cable for Avaya and Shoretel Phones!


Leitner avaya EHS cable for 1400, 1600, and 900 phones

Here’s how you set it up:

  1. Unplug the power cable from the back of the charging base
  2. RHL/DHSG switch on the bottom of the Leitner wireless headset charging base to RHL. The sliding switch on the right should be set to 1
  3. Connect the y-side of the EHS that has the RJ45 and RJ9 telephone jacks to the Leitner wireless headset charging base in both the AUX jack (which is the largest jack in the center of the base) and the TELEPHONE CONNECTOR jack (the RJ9 jack 2nd from the right)
  4. Connect the other side of the EHS cable into the HEADSET JACK of the Avaya or Shoretel Phone
  5. Last, plug your power cable back in to the back of the charging base
  6. Plug the external mic into the EHS box, then take off the thin layer of paper and stick it to the speaker on your phone

The ONLY models of telephone that work with this EHS are as follows. If your phone is not listed here, check out this article for instructions for another Avaya hookswitch! (If your phone is listed here, it most likely works with the new Avaya/Shoretel EHS cable linked above!)

Leitner setup with Avaya Electronic hookswich EHS cable
bottom of Leitner wireless headset base RHL switch


Compatible Avaya phones:

J139 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)

J169 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)

J179 (remote answering, ring detection with included EHS mic: volume on phone 50-70%)

1408

1416

1608

1616

9504

9508

9611G

9621G

9641G

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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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