Leitner Wireless Volume Adjustments on Computer Mode on Windows

How do Leitner headset volume controls work on computer mode? Read on to find out!

PC Speaker Audio: USB

• We can turn the volume down on the headset (please note: it won't go all the way down)
• We can adjust the volume using the Windows volume mixer within VPN, but changing the volume outside the VPN does nothing

If you can't get volume no matter what, try rebooting the computer, as sometimes the sound card is glitchy.

PC Mic audio: USB

• Adjust the microphone volume underneath the headset base (the mic volumes in Windows will not make a difference)

Note: When you look at the serial number at the bottom, if your 10-digit number has a letter in it, you can adjust your computer's sound by turning the volume up and down on the headset! If the serial number has all numbers, you can adjust the volume on the headset using the + and - buttons, and while it will increase/decrease you listening volume, it won't make the volume bar on your computer increase or decrease.

Need any extra help? Give us a call at 1-800-432-3738. We're here for you!