Updated by Kyle Newgent on Jun 27, 2023
We all know how the volumes work in phone mode, but what about computer mode? Here are our finding so far.
Note: When you look at the serial number at the bottom, if your 10-digit number has a letter in it, you can adjust your computer's sound by turning the volume up and down on the headset! If the serial number has all numbers, you can adjust the volume on the headset using the + and - buttons, and while it will increase/decrease you listening volume, it won't make the volume bar on your computer increase or decrease.
PC Speaker Audio: USB
- We can turn the volume down on the headset (please note: it won't go all the way down, but that's OK. No one wants that!)
- We can adjust the volume using the Windows volume mixer within VPN, but changing the volume outside the VPN does nothing.
Note: If you can't get volume no matter what, try rebooting the computer, as sometimes the sound card is glitchy.
PC Mic audio: USB
- Adjust the microphone volume underneath the headset base (the mic volumes in Windows will not make a difference)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?