If you're hearing your own voice back
1) Try turning down the mic volume
2) Try playing around with the listening volumes. If it's all the way up on the phone, try turning it down on the headset (try it the other way too)
3) We could also try getting the volume at about halfway on the phone and halfway on the headset
If the person on the other end is hearing the echo
1) Check compat (usually 1, located underneath the charging base)
2) Try turning down your listening volume using the buttons on the headsets. With the LH270 and LH275 especially, the microphone can pick up telephone conversation from the ear speakers if the volume is too high!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
September 12, 2023
LH570 is having echo’ing issues when user tries to listen to WAV files.
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Headset Answers replied:
Depending if it’s the audio from the WAV file that’s echoing, or is it the Customer’s voice, we have a couple different things we can try. Call 1-800-HEADSETS and a Headset Advisor will be able to get you up and running quickly.