Updated by Kamika Royal on May 3, 2024
Typically, if you plug a USB headset into a PC, the settings in the computer will automatically change to the headset. So, once you turn the headset on, all sounds in the computer will go through the headset :)
There are occasions where this may not happen, either do to a small glitch or if you already have a USB headset or webcam with a microphone plugged in. Here's how to fix that:
General PC Settings
For Windows, you can easily change your computer sound settings using the following articles:
Teams/Zoom
Next head to your Teams or Zoom sound settings to make sure that your device/headset/microphone are all set to your headset. Leitner wireless headsets will say "DECT Headset".
Using 2 Headsets
If you want to have two headsets plugged in so you can switch back and forth, you will need to disable the one you don't want to use.
Still need help? Give us a call at 1-800-432-3738!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?