How to Temporarily Pair Two LH200/300 Series Headset for Training

Updated by Kamika Royal on Aug 9, 2024

Here's how to pair any LH200/300 over-the-head headsets and any LH280/380 headsets together for training.

More of a visual learner? Check out these video instructions!

Pairing Instructions
  1. Set up the call using the primary headset
  2. Once on the call, place the secondary headset on the primary headset’s base
  3. The light on the secondary headset will turn on and the 3rd light on the right side of the base will flash to indicate that the secondary headset is pairing to the base
  4. Once pairing is complete, the 3rd light on the right side of the base will stop flashing and the secondary headset’s light will begin flashing
  5. Once the secondary headset flashes, immediately remove it from the charging base
  6. The secondary headset should automatically connect to the primary headset within seconds of removing it from the base
  7. Test to make sure 2nd headset is getting audio


Still having trouble? Give us a call at 1-800-432-3738. We'll be happy to help!

Troubleshooting

If you can’t get the headsets to pair, try this:

  1. Resync both headsets to their original bases. Click here for instructions on how to do that. Once complete, follow the Pairing Instructions above. If it's still not working, proceed to step 2
  2. Enable auto-answer on both mics. Turn both headsets off. Hold down the + and - buttons on the headset for about 3 seconds, or until you see a slow flashing light on the headset. Now try pairing the headsets again.

If that doesn't work, give us a call at 1-800-HEADSETS (432-3738)


Fun Facts
  • You can only register 2 headsets for training
  • When in temporary training mode, you cannot switch between computer and phone (or Bluetooth) mode. You'll either need to shut off the primary headset, switch, and re-pair the second headset, or do a permanent pair
  • If using a handset lifter or EHS, it'll need to be disconnected. If you prefer not to, do a permanent pair
  • LH280s cannot be registered to LH270, LH275, LH370, or LH375 bases and vice-versa. They are a different shape and won’t sit properly
  • LH270 and LH275 headsets can be paired with LH370 and LH375 bases and vice-versa
  • Both headsets must remain turned on
  • The headsets will stay connected until you turn them off or resync them back to their bases

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?