DIAL PAD - The remote is in idle mode
PHONE - The remote is in use.
ENDED - You have just ended a call
INCOMING CALL - There is a call coming in
CONNECTING.... - The remote is registering to the headset base or it has lost communication with the base
LINE IN USE - An Extension phone or one of the headsets is in use.
PLACE IN BASE - The Battery is very low and requires time to charge
CHARGING - Remote is in base and charging.
UNABLE TO CALL: TRY AGAIN - The call attempt has failed.
NOT REGISTERED: - The remote has not been paired the the headset base
NO LINE: - The remote is not paired and will not pair until the mic has been registered and reregistered.
HANDSET 1 or HANDSET 2- This means the dial pad is trying to get into conference mode. If there are 2 headsets conferenced to the same base, the one that is the Primary headset is Headset 1 and will work with the dial pad that says this. This secondary headst will the Headset 2 and will work with the dial pad that says that. If the dial pad says either HANDSET 1 or HANDSET 2 and there is only ONE headset registered to the base, then this is a factory error! Please see this article!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?