This is a problem with the Marathon base, NOT the dial pad! If you are able to replace the headset and base, the dial pad will start working. MAKE SURE TO PULL THE BATTERY FROM THE DIAL PAD UNTIL THE NEW UNIT ARRIVES TO BREAK THE CONNECTION. Be sure to re-charge the dial pad when you get the new unit.
Note: The AT&T Marathon has been discontinued, so you will likely only by able to replace it if you have a spare one lying around.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?