Usually an e-mail is sufficient unless issue requires urgency. We would want to dial # 800-895-7412. This use to use Sennheisers main support number and it kind of still is but the company that took over is called “EPOS”. They will still be able to help us out with any headset needs.
We should be e-mailing help@senncom.com
As we are waiting for a reply we want to schedule a callback for the Customer 1 day out. If Sennheiser has not replied by the time we need to callback we still want to call the Customer and keep them in the loop of what is happening.
We also want to keep the ticket updated with the notes from Sennheiser.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
January 05, 2026
I did not receive a users manual with my sennheiser RS175 dfigital tv headphones. would you please email me one and I will down load it..
rwalters1939@gmail.com
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Headset Answers replied:
Hi Ronnie,
Thank you for your question!
We do not carry this particular product, but we were able to locate a manual for it.
Here is a link: Sennheiser RD175 User Guide<https://www.manua.ls/sennheiser/rs-175/manual>
Cheers!
Jeff Warren Professional Headsetter Headsets.com
1-800 HEADSETS (1-800-432-3738) Jeff@headsets.com<mailto:Jeff@headsets.com>
Checkout my favorite headset here<https://www.headsets.com/products/leitner-lh675-wireless-headset-works-with-your-office-phone-computer-and-cell-phone>!