If your Sennheiser OfficeRunner simply decides it won't turn on in phone mode, but enthusiastically works in computer mode, we may have a quick fix for you!
Ensure the power cord is connected to both the headset base and the outlet.
Here's Why -The OfficeRunner will work okay on Computer mode with only the USB cord connected, but the base requires more power to use the Phone mode so the yellow power cord must be connected. This can be confusing, because all the lights will seem normal, but it just won't turn on!
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?