Location of Phone Make & Model Numbers

Updated by Kamika Royal on Oct 31, 2024

The model information on the back/bottom of your phone can be hard to read or even find, so we made this article to point them out for you!

Aastra/Mitel: Most model numbers are in the top right of the phone on the front. Can also be found on the sticker on the back above the first barcode.

Back of Mitel 5330 phone model number

Avaya/Merlin: Most model numbers will be found under the handset, as well as on the back of the phone in a couple of locations.

Back of Avaya phone with brand and model number

AT&T/Lucent/ Avaya Partner MLS: Top Right Corner

Avaya/Lucent Partner MLS 18d phone information

Cisco IP: Usually on top, above the display screen

Cisco IP phone model information on phone body

NEC: On top, above the display screen. If not there, on the back/bottom of the phone

Nortel/Meridian: Underneath the phone, towards the bottom

Back or Nortel Northern Telecom phone with model number

Panasonic: Usually in the top right corner of the phone. If not, it will be on the back/bottom of the phone base

Panasonic model information on bottom of phone

Polycom: Usually on the bottom of the phone, most model numbers start with VVX (victor, victor, x-ray, not "W") or Soundpoint IP. You can also find Polycom model numbers using the settings on your phone!

Back of Polycom phone with model information for headsets

Shoretel: Most model numbers are on the front of the phone, bottom right

Shoretel phone model information for headsets

Toshiba: Underneath the phone

Vodavi: Upper right corner

Vodavi phone model information

Yealink: Under the phone on the sticker. All Yealink phone models start with SIP

Back of Yealink phone with model information for headsets

Zultys: Front of the phone, top right. All Zultys models start with ZIP

Zultys phone brand and model information

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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