How to Find the Model Number on a Polycom (Poly) Phone

Updated by Kamika Royal on Jul 19, 2024

Here's how to find the model number of your Polycom telephone without flipping the phone over!

This method works with most Poly phones that have a Home button (a button on the phone with a picture of a house on it):

 

  1. Press the Home button to get to the Main Menu (if the user is on the phone at the moment, they may have to press it twice)
  2. Scroll down and select Settings
  3. Scroll down and select Status
  4. Select Platform
  5. Select Phone
  6. The model number of that phone should be right at the top

Super-easy!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?