Leitner Wired Headset Low Mic Audio

If we have a Leitner corded with low mic audio we want to make sure the settings are set correctly. Most phones with on 2, 3 but you may need to play around with it a bit. Luckily, there are only 4 total combinations.

Try moving the compat switches (located on the cord right where it connects into the other cord) with a paper click or ballpoint pen. In many cases we have this information available in our compat guide, so refer to that. If you can't find it, give us a call at 800-432-3738 for some help!

Resetting the connections

We want to narrow down where the issue is occurring, so here is a guide to finding the culprit.

• Unplug the quick disconnect from the headset, then reconnect it
• Unplug the cord from the phone and computer, then plug it back in
• Try to swap pieces, if you have extras around
  • First, grab another headset and connect it to your QD cord to see if that works
  • Then, grab another QD cord and plug it into your headset
• Try a different phone, if possible. Sometimes the ports themselves can go bad, in which case a replacement wouldn't do you any good