Leitner Wired Headset Low Mic Audio

Updated by on Mar 1, 2024

Leitner headsets with no mic audio

If we have a Leitner corded with low mic audio we want to make sure the settings are set correctly. Most phones with on 2, 3 but you may need to play around with it a bit. Luckily, there are only 4 total combinations.

Try moving the compat switches (located on the cord right where it connects into the other cord) with a paper click or ballpoint pen. In many cases we have this information available in our compat guide, so refer to that. If you can't find it, give us a call at 800-432-3738 for some help!


Resetting the connections

We want to narrow down where the issue is occurring, so here is a guide to finding the culprit.

  • Unplug the quick disconnect from the headset, then reconnect it
  • Unplug the cord from the phone and computer, then plug it back in
  • Try to swap pieces, if you have extras around
    • First, grab another headset and connect it to your QD cord to see if that works
    • Then, grab another QD cord and plug it into your headset
  • Try a different phone, if possible. Sometimes the ports themselves can go bad, in which case a replacement wouldn't do you any good

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?