Updated on Sep 6, 2024
Random dialtone on computer mode? You probably have Microsoft Lync or Skype for Business somewhere on your computer! It’s grabbing the headset and its programming is causing the dial tone and/or hang-ups. Here's how to turn off the dialtone with Leitner wireless headsets.
Note: Microsoft Teams, the newer version of these programs, does not cause this issue.
What is Skype Mode with Leitner Headsets:
Skype Mode will give us remote answering with Skype for Business. It only works with this specific softphone program. Leitner headsets usually arrive with this feature disabled.
How to Turn Off Skype/Lync Mode:
Note: Leitner corded USB headsets with in-line call control for Skype are unaffected. You will only hear the dial tone when you hit the Telephone button to place a call. No changes are needed.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?