How To Use The Plantronics Voyager 5200 UC Bluetooth Headset

The Plantronics Voyager 5200 comes with a few nice features. But, if you need something with more features, check out our collection of Bluetooth headsets! Most of these Bluetooth headsets, such as the new Leitner LH670, will connect to cell phones, but also include connections for desk phones and computers. You can combine all your business calls into one headset!

Plantronics Voyager 5200 Features

• A travel case
• An active mute feature that warns you when mute is on with a beep
• A special red button that activates, Siri, Cortana, and Google
  • Android mobile devices may require additional configuration for virtual personal assistant features. Please reference your carrier and device manufacturer's instructions to successfully utilize voice commands.

The Voyager 5200 the newer version of the Plantronics Voyager Legend. For more detailed instructions on the Voyager Legend headsets you can check out this article.

For set-up directions for the Voyager Legend headsets, you can view this 5 minute YouTube video: Voyager Legend Video Setup Guide

Using the Voyager 5200

Now that you have the Voyager paired to your phone or other Bluetooth device, it is time to learn how it works!

CONTROLS

ON/OFF: Use the slide switch on the back of the headset to power the headset on. This is just above the charging contacts

VOLUME: To adjust volume, use the Volume Up/Down switch. This is the top button on the back of the headset labeled + and -

MUTE: To mute a call, hit the Voice Recognition Button during a call (this is the button underneath the microphone boom). Tap it again to unmute yourself

ANSWER/END CALLS: To answer calls, hit the Answer Call button on the headset. This is the black shiny button on the outside of the headset. To end a call, tap the same button

CHARGING

HOW: You can either charge your headset on the charging stand and with the including USB charging cable

WHERE: The magnet for charging is on the back of the headset under the On/Off button. Simply match that up to the magnets on the charger you’re using and you’re good to go

WHAT: The charging case can hold a charge for you so that you can charge your headset without being plugged into power! Just plug the charging case into the USB charger to charge it completely. On a complete charge, the case can charge your headset 2x before needing to be recharged

PAIRING

To put the headset into pairing mode:

1. Power the headset on and press and hold the Call Control button (the silver button at the top of the microphone) for about 3 seconds until you hear the headset say “Pairing.”
   You can also tap the Voice Recognition Button and say “Pair” into the headset.
2. The light on the back of the headset will flash red/blue while it’s in pairing mode
3. Now activate Bluetooth on your mobile device and set it to search mode OR plug in your USB dongle (if it’s already plugged in, unplug it, wait 10 seconds, then plug it back in)
4. Select PLT Legend from the Bluetooth devices list and, if prompted, enter 0000 for the password
5. Once successfully paired, the light on the headset will stop flashing red/blue and you will hear the headset say “Pairing Successful!”

VOICE RECOGNITION

To activate Voice Recognition, tap the Voice Recognition Button, then wait until the headset says “Say A Command." Your headset is now ready to hear your voice commands

For more information about Voice Recognition with the Voyager Legend, check out this article

COMPUTER USE

PAIRING: The USB Adaptor is pre-paired to your headset. Just insert it into a computer and turn the headset on. You should be good to go :)

GETTING SET UP IN COMPUTER: It should also load to your computer automatically, if not, then head to your computer's sound settings and set it up as the default device under both Input and Output

SOFT PHONES: If you have a softphone that needs call control, that may be possible by downloading Plantronics Hub software Here

Time For A New Headset? Many Plantronics Customers have upgraded to the Leitner LH670.

Charles Meyer

July 10, 2023

When using my poly 5200, I am often told I sound jumbled or muffled. is there some setting that can help me? My legend is always clear as a bell.
———
Headset Answers replied:
While we don’t carry the Plantronics Voyager series or the Poly 5200, our best troubleshooting advice for Bluetooth headsets is to go into your phone’s Bluetooth profile, “forget” or “delete” the Poly 5200 headset, then pair the headset back to the phone again. This will often help clear up issues with Bluetooth connectivity.

If this doesn’t work, then we’d recommend reaching out to Poly at 1-800-544-4660. They should have further troubleshooting steps for you!