Yealink USB EHS no Remote Answering

Updated by Kyle Newgent on Jul 14, 2023

If you are using a "U" series Yealink phone (T46U, T49U, etc.) with a Leitner USB EHS and it doesn't seem to be answering your calls remotely, the USB may be plugged into the wrong port!

Yealink T46u dual USB port diagram

We want the USB from the EHS cord to be plugged into the USB port near the wires, not the one behind the screen. Nothing bad will happen if you plug it in wrong, it just won't work!

If you want a full brush-up, here is our Leitner USB EHS setup article!

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Leitner LH470 Wireless Dongle Headset
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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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