Wireless Y-Adapter - General Setup and Use

The Wireless Y Training Adapter is an accessory that can be used to connect any 2 headsets to a phone for training:

What's in the Box?

The Wireless Y-Adapter comes with the adapter (which looks like a splitter box) and a telephone cord that allows you to connect it either to your desk telephone, a headset amplifier, or a corded telephone handset. The adapter can be used with any combination of office headsets as long as they have an RJ9 connection. The adapter does not work with cordless home phones, computers, or cell phones.

Setup:

1. Connect the short black cord that came with the adapter from the jack labeled “TEL” on the Wireless Y Adapter into the handset or headset jack on the telephone (this will go where your headset was previously plugged in).
2. Connect your headsets (or handsets) into the A and B jacks on the other side of the Wireless Y Adapter. It does not matter which is the trainer and which is the trainee as you can mute either side using the mute buttons on the top of the adapter.
3. Adjust the compatibility switch between 1 or 2 on the back of the Wireless Adapter next to the “TEL” jack depending on your set-up.
   1. If everything you're connecting into slot A & B is a corded headset or corded handset, use 1.
   2. If you're connecting a wireless headset into slot A, B, or both, use 2.

More About Mute Buttons:

You can mute the outgoing volume of either headset (or both) by pressing down the A or B buttons on the top of the adapter depending on which one you wish to mute. Both parties will still be able to hear; the party that is not muted will be able to speak.

Note - Headset A and B are not able to hear each other through the headset at all. They can only hear each other since they are next to one another. So, if you're connected through wireless headsets, stay close.

Time for a new headset?

Many Wireless Y-Adapter users have switched to the Leitner Premium Plus LH570, as shown in the set-up photos above!