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Plantronics recommends connecting the headset directly to a USB port on the back of the computer.
However, if you choose to use a hub, please note that some USB powered hubs have two options for power: self and hub. Make sure that you set the hub to self-power. This will ensure that the power is coming from the wall rather than the computer.
Also try unplugging other devices from the USB hub to ensure that the headset receives enough power.
If you are unable to get the headset to function through a HUB, try to connect it directly into the PC.
Pictured: Belkin Wireless USB hub
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?