Where are the Configuration Controls on the CS500 Series Base Station?

Updated by Kamika Royal on Mar 1, 2024

On the bottom of the charging base!

buttons on bottom of base

Mic volume, speaking volume, and configuration controls are all on the bottom of the base station for CS510/ CS520 / CS540 systems.

If you look at the base station head one and tilt it backwards, you’ll see two dials one on top of another and a sliding switch to the right,

  • The top dial is Listening Volume (1-4)
  • The bottom dial is Speaking Volume (1-6)
  • The sliding pointer to the right is your configuration switch (A-G)

These are all pretty similar to the ABCD (Mic volume), 1234 (Speaker volume), and 1/2/3/4 Compats on older CS series headset systems.

Recommended settings are

  • Listening Volume: 3
  • Speaking Volume: 3
  • Configuration: A (Cisco headset jack: E)

MY HEADSET ECHOES...

Make sure your telephone's volume control is set to a mid position or lower.

If necessary, adjust your microphone volume on the headset to a lower setting.

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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