We may earn a commission from your purchase on Amazon.com
Updated on Mar 1, 2024
On phones that have "load detect" (LD) electronic hookswitch control,
wireless headsets can remote answer without an EHS cable or a lifter.
BUT, you wont be able to hear the phone ring in the headset on incoming calls.
Plantronics has a ring detect module that attaches to your phone, plugs into a CS or Savi headset base and generates ring detection tone in the headset.
It is called the RD-1-POD Ring Detector Catalog # 1976
NOTE:The RD-1 only provides ring alert, phone has built in remote answer feature .
Only the plantronics cs series and the savi w740 are compatible with RD-1 pOD.
NOTE: The RD-1 Pod has a 3.5mm accessory jack on the adapter, right next to the cord that connects to the headset base. This accessory jack is for the Online indicator.
Compatible Phones:
Adtran
Allworx (firmware 7.1 or higher)
Shore Tel IP
IP 212K, IP 230 (newer models only, date code must end in "GE" or "-03" or higher), IP 230g, IP 265, IP 560 (newer models only, date code must end in "GE" or "-03" or higher), IP 560G, and IP 565G.
(must be software version 7.0 or higher and set auto off-hook to wireless headset)
110, IP 115, IP 210 older 230 and older 560 are not RD-1 compatible, they require the HL10 handset lifter
Toshiba
Toshiba phones with an HHEU or BHEU headset adapter installed.
Toshiba IPT2008-SDL, IPT2010-SD, IPT2020-SD, DP5000-Series Strata CIX Phone (DP5008, DP5018-S, DP5022, DP5022-SD, DP5023-SD, DP5018-S, DP5032, DSP-5118-DP, DP5122-SD, DP5130, DP5132-SD)
(must be software version 7.0 or higher and set auto off-hook to wireless headset)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?