What does the "USB Auto Audio" setting in EPOS Connect do?

Updated by Hayden Everly on Feb 7, 2024

USB Auto Audio will turn on your headset automatically on computer mode whenever it hears audio play through. It does take about 7 seconds for the blue diamond to come on. Once audio is done playing it takes a few seconds for the blue diamond to go away.


If we are on the phone side with a blue diamond lit and audio starts playing from the computer the white light will NOT move to the computer side. Only when the headset is turned off will it then switch to computer mode when audio is detected.


Enabling USB Auto Audio

  1. Download and install EPOS Connect
  2. Open up the program and click the gear cog (spikey circle) to get into the settings
  3. Click "DECT USB for Lync" in the top left corner
  4. EPOS Connect USB Auto Audio setting
  5. Scroll down until you see "USB Auto Audio" and set it to "ON"
  6. Click the "Save Settings" button in the bottom right corner

This feature of only available with Sennheiser wireless headsets when downloading EPOS Connect. Give us a call at 1-800-923-0018 for help with installation.

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This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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