What Can I do if Dragon Keeps Freezing?

Updated by Kamika Royal on Apr 5, 2024

Dragon naturally speaking dictation program logo

Here are some tips from Nuance to help you out with your freezing issue!

First, in Dragon, go to Profile then select Restore. If you've backed up your profile, this will restore it to an earlier version of that profile, which may get rid of the problem.

If that doesn’t work, or you can’t get that far into Dragon, try this:

Warning: this will cause Dragon to forget any special words you've saved:

For Windows: Head to the search bar on the bottom left side of your screen and type "Dragon." Select Dragon Naturally Speaking" to open the program. Go to Users then delete the folder for the profile that is causing the trouble. You can then make a new profile under that same name and start over!

For Mac: Hit COMMAND+F and then type in “Nuance” then select Dragon Naturally Speaking to open the program. Go to Users then delete the folder for the profile that is causing the trouble. You can then make a new profile under that same name and start over!



Time for a new headset

Many Dragon Naturally Speaking users have switched to the Leitner LH570!

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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