Updated by Hayden Everly on Sep 18, 2026
Don’t get too excited, kids, “voice prompts” don’t mean you can control the headset with voice commands.

It simply means the robot lady that says “Volume Max” “Mute On” and “Recharge Headset” and a host of other helpful instructions.
To turn OFF voice prompt:
- Set it to OFF in Headsetup Pro under “Voice Prompts”
- Or press and hold the ON/OFF button on the headset for 3 seconds until we hear “Voice off”
- Put D/S # 2 down underneath the headset base
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?