Scheduled tickets.
We must pay attention to the scheduled callback times set by our Headset Advisors.
That’s when our Customers have said they have the time to work on their headsets, let’s help them out by abiding by the times set. J
When entering a note with the scheduled time in the ticket please use the following format:
SCHED DATE TIME CST/TIME PST
Example: SCHED 5/29 9 CST/7 PST
mon = blue
tues = pink
wed = green
thurs = orange
fri = purple
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?