Ross has come up with something we can try for Disco Lights. It involves running the Sennheiser Updater 2x! Here are your steps:
1) Take the headset off the base
2) Open up the Sennheiser Updater and select "Technical Mode"
3) Uncheck "Update Headset and Base" to and select that you’re updating only the base
4) Update the base to the latest version of the Firmware. v.147 is the bad version, anything higher than that will work
5) After you’ve run that update and reboot the computer, then put the headset back on the base and run a regular Sennheiser Updater (no technical mode)
6) The headset and base should now be on matching firmware, which should solve the Disco Lights issue!
***Please note we have not tested this live yet! But it’s something to try!
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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?