Plantronics Y-Cord Training Cable Setup

Note: This product has now been discontinued, so we don't have much further information outside of this article. Hopefully this gets you what you need.

If you ever need to connect two Plantronics corded headsets for training, this y-cable is what you need. You can even mute the secondary headset so they can just listen and learn. Great for getting new employees up to speed before they hit the phones in a live environment.

Installing the Plantronics Quick Disconnect Y-Training Cord

Note: For this, you only need 1 Quick Disconnect (QD) cord!

1. Unplug the QD cord from the primary headset (this is the bottom cable that goes into the telephone), then plug it into the single side of the Y-training cord
2. Plug the other end of the QD cord into either the headset jack or handset jack (depending on how you usually hook up your phones)
3. Plug the secondary headset (trainee) into the side of the y-cord that has the red mute switch (This will allow you to mute this person so they can't be heard on a call.)
4. Plug the primary headset into the last remaining side

Please note that both headsets can hear calls at all times but only one headset can speak at one time with this cable!

Training with a Different Type of Headset?

For Leitner corded, you'll need the Leitner Y-Training Cord

For Sennheiser corded headset, you'll need the Sennheiser QD Training Cord

To mix and match headsets brands, try the Executive Pro Wireless Y-Adapter