OR Mic Muting Itself

Updated by Hayden Everly on Feb 10, 2023

This can be caused by one of two things.

  • The base has lost connectivity

- Unplug the Power and USB cables for 15 seconds, then reconnect.

OR

  • There is a software issue on the computer

- Check the “All Audio” box, needs to be checked or unchecked depending on the computer system

Note: For this, you will want to reach out to our Product Support team at 8000-923-0018

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?