Updated by Kyle Newgent on May 31, 2023
Step 1) The old MIC will need to be disabled by taking the battery out of it. Then try another NEW MIC RESYNC
Step 2) If the NEW MIC RESYNC still doesn’t hold after completing Step 1, then unplug the DCA on the base. Wait 1-1.5 hours, then plug the DCA back in and try a NEW MIC RESYNC again.
This typically works like a charm.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customers of ours (or not). If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed)
Questions/comments?