My Leitner Headset Has No Charge Lights!

Updated by Matt Burnaford on Feb 7, 2024

If you can't get your battery lights to work, here are a few troubleshooting steps to check out!

Reseat the battery (LH200/300 series only)

When we put a battery into the headset, the headset itself should flash after about 5 seconds to show that we put it in correctly.

  1. Hold it in and watch the light on the headset to ensure it establishes a connection
  2. Put the battery door back on, watching the light to ensure it establishes a connection

Unplugged Reset

Leitner Premium Lite Unplugged Reset (LH200/300 series)

Leitner Premium Plus Unplugged Reset (LH500/600 series)

Note: If we discover the battery is puffy during the unplugged reset, we should either replace the battery (if we can remove it from the headset) or the mic (if we can't remove it from the headset).



If none of this works, give us a call at 1-800-HEADSETS (432-3738) and we'll be happy to help!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?