Cisco EHS Setup - Leitner Premium Headsets

Before getting started, be sure to check that this EHS cable is compatible with your specific model of Cisco telephone (compatible models listed below). If it isn't, we'll want to use the Leitner Handset Lifter instead.

By the way, if you're more of a visual learner, we have video instructions for you: Just Click Here!

1. Set the RHL/DHSG switch to RHL & 4
2. Connect the larger end of the EHS (RJ45) to the AUX JACK of the Leitner base (biggest port with silver around it). Connect the smaller end of this cable to the AUX JACK in the back of the Cisco telephone (this jack will be labeled AUX)
3. Connect one side of the connector cord to the Green TEL port in the back of the Leitner base. Connect the other side into the HEADSET JACK of the Cisco telephone

With this set-up, the telephone receiver stays plugged into the HANDSET jack of the Cisco telephone. There will be nothing plugged into the HANDSET jack of the Leitner wireless headset charging base.

NOTE: The phone will need to be in DHSG or EHS mode for this accessory for work. This setting can only be changed in the CUCM (Cisco Unified Communications Manager) on the computer. However, you can check to see if it’s already set up.

Try this on 7900 phones:

1. Settings
2. Device configuration
3. Network configuration (it may say media configuration)
4. Ensure Hookswitch mode is ENABLED

If it does not say that this mode is Enabled, call your Phone Service Provider to get it switched on.

Compatible Cisco Phone Models

• Cisco 6945
• Cisco 7942G
• Cisco 7942P
• Cisco 7945G
• Cisco 7962G
• Cisco 7965G
• Cisco 7975G
• Cisco 7821
• Cisco 7841
• Cisco 7861