Updated by on Oct 27, 2023
If you can't get your Leitner LH470/475 to light up at all, or if you see a purple flashing light when the headset is charging, give these steps a try:
Note: If we can't get the headset into pairing mode after the steps above, we should replace the headset only.
If the USB Dongle is not responding (the headset lights up, but the dongle will not light up or go into pairing mode, or the computer won't recognize the dongle when plugged directly into the USB port) then we need to replace the USB dongle.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?