Leitner LH200/300 Series Wireless Headset Not Charging

Updated by Aurelia Lamas on Mar 4, 2024

So there are no battery indicator lights on your Leitner wireless headset base, let’s assume you have already done the unplugged reset to see if the battery lights are hidden, but if you haven't, go ahead and give it a try!


Leitner wireless charging base indicator and battery lights

Make sure wireless headset is charging

  1. Check to see if the 4th light comes on when placed on the charger
    • If yes, and unplugged reset didn’t bring back the lights; replace the battery
    • If no, move on to step 2
  2. Grab another Leitner wireless mic that will fit, if available. Put it on the base and check the 4th light
    • If it is on, then the previous microphone is not making the connection, so replace it
    • If it is NOT on, then replace the base, as there is something wrong with those connections
  3. Make sure it is charging the correct way
    • For the over-the-head models, you will want the buttons on the base and the buttons on the headset to be facing the same direction
    • For the on-the-ear models, it will charge correctly either way

Note: Even a headset without a battery installed will light up the 4th light when on the base, so if there is no light, we know that the connection is not being made.

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?