Leitner Cisco EHS - Was Working, Now it Isn't

Updated by Kyle Newgent on Jun 27, 2023

We have noticed that the Cisco 8811 had a firmware update that is causing issues with the EHS

Issues may include (but not limited to):

  • No remote answering
  • No Ring detection
  • Strange flickering on phone

The only solution we currently have is to revert the Cisco 8811 to the previous firmware, which needs to be done by IT.

We do not know what walking back the firmware will do to the rest of their system, so use this information with caution and consult a professional before doing this.

This article will be updated as information is provided

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?