I'm not able to Answer calls, put calls on hold and/or transfer with my CT14

Updated by Hayden Everly on Feb 10, 2023

(DISCONTINUED)

Make sure Customer is using a Partner phone and the CT14 is connected into the AUX jack or telephone wall jack, then change the flash settings to 600:

1. POWER ON THE REMOTE DIALPAD. MAKE SURE THE REMOTE AND BASE ARE CONNECTED WITH EACH OTHER. (VIEW SCREEN SHOULD SAY REMOTE 1 OR REMOTE 2)

2. PRESS AND HOLD THE "END", "MENU" AND “9" KEYS UNTIL YOU HEAR A BEEP, THEN RELEASE THE THREE KEYS.

3. PRESS THE MENU KEY.

4. SELECT GLOBAL SETUP, AND THEN PRESS SEL.

5. SELECT FLASH TIME, AND THEN PRESS SEL.

6. SELECT THE PREFERRED FLASH TIME (600MS, 100MS, 300MS, OR 400MS), AND THEN PRESS SEL.

PRESS END TO EXIT.

TIP: IF YOU NEED TO ACCESS THIS MENU AGAIN, UNPLUG THE BATTERY FROM THE REMOTE FOR 10 SEC., AND THEN REPEAT THE PROCEDURE.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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